Everybody is talking about digital transformation. We make it happen every day!
There is no successful implementation without combining the three levers – people, processes and management operational systems. And off course, any successful implementation is triggered to boost asset/resources performance (be it people, equipment, facilities, etc…). And in this way, impacting the business bottom line.
These levers are mastered to increase performance and a key enabler is digitalization. Processes, operational systems and people are naturally impacted by a business-results oriented digitalization roadmap. But it is not just about technology, systems and connectivity. It is primarily all about finding the best solutions to support, achieve and sustain the business performance enabled by the already mentioned levers.
Finding the best fit digital solutions fit to purpose, redesigning the processes which are properly transactionally supported, and have easy and on time access to the business critical information is paramount. Once this is in place, then the real transformation starts.
To set up the multiple tier information into readily available key performance indicators, will allow to control you process performance once you define your review / action routines.
With these fact-based routines in place, we can start reducing process, and thus, performance variability. Reduction of performance variability will trigger better asset utilization capability. Once these routines are in place, the whole loop will gain a life of its own, where stakeholders (people), will be the real sustainability agents, i.e. the ones that are demanding better results in this better predictable ecosystem.
So, at the end, it will be people who gel it all together, and will be responsible for changing the working practices and transforming the way your business performs, in an improved digital environment.
And yes, this is the real digital transformation.
So, all and all, it is just what we do every day!
