Passengers with Reduced Mobility (PMR)
Aeronautics
-68%
Accepted Delays
+20%
Service Level (SLA%) - Departure
+11%
Service Level (SLA%) - Arrival
+23%
Overall Efectiveness
-2.9%
Failures (%) - Departure
-2.5%
Failures (%) - Arrival
Resultados
Casos de Estudo
VEJA OS NOSSOS RESULTADOS
PMO Value Creation Plan
Wholesale sector
12%
increase in market share
14%
increase in productivity
Increasing Productivity on the Line
Bus Manufacturer
30%
reduction in direct labour
> 1%
reduction in COGS
1.63%
increase in EBIT
PMO – Experience and Customer Service
Aeronautics
43%
year-on-year reduction in baggage left behind
28%
increase in airline punctuality
20%
productivity improvement on QC and R&D Labs
83%
of the initiatives were successful
